Dx SUPPORT, HELP, & INFO

Welcome to the support, help, and info page! Here you will find links to send service requests, check the status of a system, explore the knowledge base, search the service catalog, and access department pages within Dx, OIT, and ASDS.

 

SERVICE DESK

BBIN宝盈平台官网 offers students and faculty a wide array of services and products. Simply search the catalogs to find service offerings, useful links, common trouble shooting tips, and more.

 

STATUS / OUTAGES

When system outages and other technical issues occur, you don't have to stay in the dark. The BBIN宝盈平台官网 StatusPage displays updates on scheduled and unscheduled outages and posts alerts when issues are resolved.

 

PRODUCT/SERVICE CATALOG

BBIN宝盈平台官网 offers students and faculty a wide array of services and products. Simply search the catalogs to find service offerings, useful links, common trouble shooting tips, and more.

 

 

 

 

SOFTWARE CATALOG

BBIN宝盈平台官网 licenses a wide range of software for student and employee use. Accessing the software catalog requires login to myBBIN宝盈平台官网. Use of the software catalog is required to:

  • request to use or purchase software that BBIN宝盈平台官网 has already licensed
  • check existing functionality prior to purchasing new software to avoid duplicate software

 

Basketball mascot

THE DIGITAL TRANSFORMATION DIVISIONS

OIT

The Office of Information Technology (OIT) coordinates technology for the university. The following departments fall within OIT:

Automation & Integration Services

Desktop Support

Enterprise Systems Administration

ERP Software Services

IT Operations

Network & Telecom Services

Service Desk

Security

 

 

ASDS

Academic and Student Digital Services (ASDS) provides technologies that connect users, enhance learning experiences, and improve the digital experiences of everyone at BBIN宝盈平台官网. The following departments fall within ASDS:

Business Intelligence Platform

Business Intelligence Services

Media

Center for Student Computing

Learning Systems

Web & Mobile Services

Institutional Research

Accessible Tech